Terms & Conditions

Terms & Conditions


Please read these Terms and Conditions carefully before using the http://www.silkcamel.com website and the Mobile App operated by Silk Camel. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

 

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

 

Purchases

If you wish to purchase any product, you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, address, phone number and credit card information.

 

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for any information that you provided in this website.

 

Links to Other Web Sites


Our Service may contain links to third party web sites or services that are not owned or controlled by Silk Camel. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Silk Camel shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

 

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 (change this) days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.



Returns


Thanks for shopping at SilkCamel. If you are not entirely satisfied with your purchase, we're here to help.

You have 30 calendar days to return an item from the date you received it.


To be eligible for a return, your item must be unused and in the same condition that you received it.


Your item must be in the original packaging.


Your item needs to have the receipt or proof of purchase.


Refunds


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.


If your return is approved, we will initiate a refund to your credit card (or original method of payment).


You will receive the credit within a certain amount of days, depending on your card issuer's policies.


Shipping


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.


If you receive a refund, the cost of return shipping will be deducted from your payment.


If you have any questions on how to return your item to us, please contact us.


Items Not Eligible


Silk Scarves are not eligible for refunds.

Sales Items are not eligible for refunds.


Contact Us

If you have any questions about these Terms and Return & Refund Policy, please contact us.